2011 Department 56 Village Brochure Catalog Department 56

Fast Shipping and Professional Packing

Our long-standing relationship with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse staff is highly trained and will pack the goods according to the exact and precise specifications. Your products will be subjected to an exhaustive examination before they will be securely packaged before being delivered. We deliver to hundreds of thousands of customers each day across various countries. The fact that we're dedicated to becoming the largest online retailer in the World is obvious. These warehouses are situated in Europe just as they are in USA.

Note: Orders containing more than one product are assigned a particular processing period based on the individual item.

Before shipment, all ordered products will be thoroughly inspected. Today, the majority orders will be shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

The inventory is constantly changing and we do not completely manage it because of the fact that many parties are involved, including our factory and warehouse. The actual inventory can change at any moment. It is possible that your order is out of stock when the order is placed.

The policy is for 30 days. If you don't receive the product within 30 days, we're unable to offer the option of a refund or exchange.

The item cannot be used, and it must be in its original condition. It should also be in the original packaging.